CASE STUDIES

Collective knowledge management

Core processes and structures

Reorganizing

Effective Collaboration
Collaboration Software
Optimizing Work
High Performance Organizations

Most of a company's key assets walk in the door in the morning and out the door every night, because the primary asset-knowledge-resides in people. Knowledge is the power that fuels competitiveness, and it's the application of knowledge by people in their daily work that ultimately determines the long term viability of any organization.

Knowledge in organizations is collective. No one in a modern organization works alone. The experience of doing work with other people builds individual and shared experience and expertise. The collective activity is the harbor of knowledge, and a great deal of knowledge is silently embedded in shared work processes and practices. As a result, most organizational knowledge is closely related to an organization's workflow. If the flow of work is correct, people learn the right things, reflect this learning in current work, and build it into products and services.

Knowledge management strategies must therefore carefully integrate the social dynamics of knowledge sharing together with workflow optimization. There must also be emphasis on understanding how people think about their work, and helping that thinking process to evolve.

Because we are a methodology-based firm, InnovationLabs has developed a profound understanding of knowledge management and what it takes to build high performance organizations. We utilize specific and focused approaches including appropriate communications technology, information systems, and collaborative tools that add tangible business value.

Our Core Offerings:
High Performance Management
Business Story Maps