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Innovation

Business Model Innovation Step 3: The Customer Experience

August 6, 2010

I’ve been writing about our process for helping our clients design new business models.  This is the third installment. The design of a successful new business model is always based on one key factor:  the customer’s experience. Did you ever wonder why customers might not like you?  The photo above captures our ongoing confusion in [...]

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Innovation in Social Action

July 9, 2010

What happens when 1000 innovators and community leaders get together?  Great things can! For the last few years, InnovationLabs has partnered with CFED, an organization that has for more than 30 years dedicated itself to expanding economic opportunity for all Americans.  We’ve shared lessons and methods in innovation with CFED and its broader community, and [...]

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Innovation, Trade, and Optimism

May 19, 2010

There was a very fine blog post on a New York Times Science page by John Tierney on Monday, May 17 concerning a new book called The Rational Optimist by Dr. Matt Ridley.  (If you click the link to the New York Times, I apologize on behalf of the Time for the annoying ad you [...]

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Business Model Innovation Step 2: Mapping the External Drivers of Change

April 14, 2010

In this blog I have been writing about the process of designing new business models for the last few months.  (This is part of the process of writing a new book on business model innovation.) This post describes the second major step in the process we use to help our clients understand business model innovation [...]

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Babies and Creativity

March 13, 2010

I’m reading a book that I am enjoying enormously, and although I haven’t finished it yet, I found a passage that I appreciated so much that I wanted to post it here because it says so much about innovation. “An animal that depends on the accumulated knowledge of past generations has to have some time [...]

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Predicting the Future: Trend Spotting Resources

March 8, 2010

Product Trends and Inspiration Most people who have been engaged in creativity and innovation, at some point, come to realize that cross pollination and lateral thinking are important sources for creating insights and generating breakthrough solutions to complex problems. I imagine most people have come to rely on particular resources for their inspiration and for [...]

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