Related Background Information

Service Integration Case Studies
In 2002, the Rockefeller Institute of Government conducted a study of the nature and impact of service integration strategies at selected sites around the country.

Ohio State Family Centered Service Integration
Developing integrated services for children and families is a major issue for Ohio human service providers. For the past decade there have been many active efforts to link service providers together so that children and families could be more effectively served. The list of material below has been identified as some especially important sources for human service professionals involved in this work in Ohio and beyond.

HOPE VI Helps Many in America's Worst Public Housing, but Vulnerable Families Face Significant Barriers; The Urban Institute, December 10, 2002 (printer friendly version)

Additional  information about service integration:

• "Seeking Better Performance Through Interagency Collaboration: Prospects and Challenges", a study by the new Southern Area Consortium of Human Services (SACHS) in Southern California:  http://pcwta.sdsu.edu/sachs.html

• The Promising Practices Network, operated by RAND - What is Service Integration and how can it be established?

• Urban Institute reports on management of human service programs - Publications on Public Management, Services  

• Review on Service Coordination and Integration in the Welfare and Workforce Development Systems (1999) - http://www.urban.org/welfare/lit_review.html

• Publications from the National Center for Service Integration, now associated with the Child and Family Policy Center - http://www.cfpciowa.org/publicationsncsi.shtml

• Coordination and Integration of Welfare and Workforce Development Systems, a paper for the Assistant Secretary for Planning and Evaluation, Federal Department of Health and Human Services - http://aspe.hhs.gov/hsp/coord00/ch1.htm

• The Welfare Information Network listing of papers on One-Stop Systems and Collocation - http://www.financeprojectinfo.org/WIN/onestop.asp

• The Annie E. Casey Foundation - The Eye of the Storm: Ten Years on the Front Lines of New Futures -  http://www.aecf.org/publications/eyeofstorm/keyinsight.htm, and The Path of Most Resistance: Reflections on Lessons Learned from New Futures - http://www.aecf.org/publications/path/index.htm

• The Center for Human Services, UC Davis Extension, University of California - http://humanservices.ucdavis.edu/CustomTraining/Serviceint/index.asp

• The Manpower Demonstration Research Corporation - Building New Partnerships For Employment: Collaboration Among Agencies and Public Housing Residents in the Jobs-Plus Demonstration. http://www.mdrc.org/Reports2001/JP-BuildingPartnerships/Overview-JP-BuildingPartnerships.htm

• Family and Community Trust - A systems reform initiative in Missouri 'For children to have strong families, and communities where parents are working, children are succeeding in school, and growing up healthy, safe, and prepared to enter productive adulthood' http://www.mofit.org/index.htm

Service Integration and Information Systems

• U. S. General Accounting Office - Results of a GAO Cosponsored Conference on Modernizing Information Systems - http://www.gao.gov/new.items/d02121.pdf

• American Public Human Services Association article on the challenges of developing information systems that meet the needs of the new welfare - http://www.aphsa.org/journal/issue016.asp#3

• New Jersey One Ease E-Link - http://www.oel.state.nj.us/framesetpublic.html

Source = Mark Ragan